Analyse different types of business information and their sources Essay

Verbal talk is communicating a essence verbally to whoever is receiving the message. An advantage of verbal talk is the opportunity for fast feedback to come sure the message was understood. Another advantage is the opportunity to utilize nonverbal cues (tone, personate language, inflection). These basin go by dint of with(predicate) to Barclays because its important for Barclays to receive immediate feedback which they fundament go on and improve on the Business. Also, Barclays bequeath understand the message that is being slip byn verbally even more exonerate because theyll understand the body language of the person that is giving the message. A separate of verbal communication is that the communication or message that was put across is not recorded (unless a video camera is used), this means that if there ar any types of miscommunication such as an employee getting rude to a customer, theres a game possibility that it wont be recalled again.Another disadvantage o f verbal communication is that it is harder to communicate slightly the world. These obtain to Barclays because Barclays has to make sure that there verbal communication towards customers or employees are made clear signification that they would fork up to outcome the disadvantage. Also, Barclays has many customers/employees around the world, this means that this is a disadvantage to them as it would be harder to communicate seeing as customers in other countries would be speaking a different language, moment that Barclays would have to come up with a solution in order to ease verbal communication around the world. Written CommunicationWritten communication means communication by means of indite symbols either printed or handwritten. Advantages of written communication are that it is more entire (errors terminate be reverse or content approved). Another advantage is that a physical record of the communication is made. These can apply to Barclays because Barclays has to make sure that their communication is as clear as it gets for their terms & conditions pages, and written communication makes this well-situated for them as there is a high possibility that they wont make mistakes. Another mood these benefit Barclays is that when there is written communication made, there is a physical record of the communication nitty-gritty that there wont be any mistakes in communication between the employees and customers, also customers can refer back to thesecommunications.A disadvantage of written communication is that written communication takes more measure and is more expensive to prepare because of printing letters close outstanding loan payments which leads to higher cost because of the printing and stamps to send these letters. Also, another(prenominal) disadvantage is that there arent any types of immediate feedback. These can apply to Barclays because Barclays rely on time and dont have much of it which means that they have to settle the amount of wr itten communication. Barclays mostly rely on feedback, with written communication there isnt immediate feedback meaning that this would be a disadvantage for Barclays.Multi-media/ On-screen InformationMulti-media/ On-screen Information is media on new technologies such as text messaging. This can apply to many companies in todays society.An advantage of Multi-media communication is that the knowledge can be spread to a lot of people at one time. This applies to Barclays because they usually have many meetings, and in them meetings they can use a projector showing a presentation which allows all members in the meeting so see. Another advantage of Multi-media communication is that its cheaper to use. This applies to companies worry Barclays, instead of Barclays sending randomness via a paper based system which costs more they can put across education to their customers through multimedia communication. A disadvantage of multimedia communication is that many of the elderly in tod ays society whitethorn not know how to work and understand the technologies used in todays society.This applies to Barclays because Barclays may use text messaging to their customers and near of their customers may be elderly people. Another disadvantage is that not all people in the world have recover to multimedia communication. This applies to Barclays because Barclays now furnish services of online banking, and text messaging to their customers, notwithstanding not all of their customers may have access to multimedia communication meaning that Barclays would still have to use a paper based system for some of their customers which leads to more expenses seeing as it is expensive to maintain. Web-based InformationWeb-based breeding shows many benefits of multimedia technology. With thefast wideband connections in todays society, it is possible to stream sophisticated content to a computer anyplace in the world. A significant amount of interactive multimedia content is now del ivered via the internet through web-sites such as www.barclays.co.uk. This is an advantage for many people and businesses as the information can be current and read wherever and whenever it is convenient for the person/business. This applies to Barclays because they can send information to their employees from anywhere which can be read by the employee at any given time. Another advantage of web-based information is that it is easier to distribute information through it. This applies to Barclays because if Barclays is to have a change into how the business operates and needs to inform their employees, they can easily distribute the information on the web to their employees.A disadvantage of web-based information is that not everyone can access the web. This applies to Barclays because Barclays employees may need some information from Barclays on any new information or changes to Barclays, however some of employees may not have access to web based information meaning that Barclays result have to distribute information through paper based information. Another disadvantage of web-based information is that it can be led to misinterpretation. This applies to Barclays because if information is distributed to customers/employees, because its through a web based service, the customers or employees may not understand it properly. One other disadvantage is that if the systems of Barclays crashes, it could mean that customers would not be able to access the website. This leads to unpleasant customers whom may write complaints to Barclays. Internal Sources of InformationInternal sources of information are those which can give valuable information regarding the organization from within. For example, a business like Barclays can give new employees an incursion of information regarding how the business operates. An advantage of internal source is that the information is most likely to be accurate because the source of the information is from within the company its-self wh ich is reliable. Another advantage of internal source of information is that it can be shared amongst other departments and created analysed by experts with in that type of field. For example, financial reports are created and analysed. Disadvantages of internalsources of information are that it can be costly to produce, for example many people are employed on a specific job to just collect and analyse data. This means that this could actually be cheaper for immaterial companies to do it for them instead. External Sources of InformationExternal sources of information is subaltern research, for example if a business like Barclays wanted to find out information about one of their competitors such as Santander, but Santander doesnt want to pass any information out to Barclays, Barclays would then ask a different establishment to collect as much information about Santander. Pros of secondary research is that the information already exists meaning that this will save time. Another pro is that it is usually cheaper to get secondary research instead of original research which will save company money. Cons of secondary research are that in some cases, it is usually expensive as well (scanner data). You may have less control over how the data was collected. With secondary research, there could also be biases in the data that you dont know about. Also another con of this is that the answers may not exactly fit in your research questions. This applies to Barclays because if Barclays was to require information about their competitors, theyd refer back to a different organisation to find this information out.